How to have a courageous conversation
Just before lockdown, Dr Rachel Morris interviewed me for her brilliant 'You are not a frog' podcast about how to manage difficult conversations that arise during change, crisis and conflict.
The recording is now live and our conversation is even more relevant today, as leaders navigate perpetual uncertainty and as teams figure out how to work together in our changed world.
Listen to the 40 minute recording to learn:
- How to move towards the conversations you want to run a mile from
- How to manage your own anger and stay non-defensive when hearing criticism
- How to use powerful tools such as summarising when emotions are high
- How the five conflict management styles affect our approaches to difficult conversations
- The power of separating intent from impact
... and much, much more.
🎧 Listen here
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